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NAEP 2021 Conference & Training Symposium FAQs

Please review the NAEP 2021 Conference & Training Symposium Frequently Asked Questions before attending! If you have any questions, please reach out to the NAEP office at [email protected] or at (206) 209-5286.


Do I need to be a member of NAEP to register for the virtual conference?

NAEP membership is not required. Like the Annual NAEP Conference and Training Symposium, the NAEP Virtual Conference attendance is open to all.

What is the registration cost?

NAEP member and non-member types each have different registration rates, which you can see in detail on our registration page.

What days/times are the sessions?

The session schedule will be posted in mid-February. All session times listed in the program will be in PACIFIC DAYLIGHT TIME. Sessions and schedule are subject to change.

What format are sessions?

Sessions will be live via Zoom.

Will sessions be pre-recorded or live?

Sessions will be presented live followed by a live Q&A. Sessions will also be recorded for those in various time zones who have difficulty attending a live session. Virtual sessions will be recorded and distributed to Full Conference registrants only. 

Our goal is to make the virtual discussions as dynamic as possible and to offer alternative opportunities for interaction between speakers and participants.

How do I access the live event?

To access the event, you have a couple options:

1. The Virtual Platform & Attendee Portal

A week or so before the event, you will receive a "Know Before You Go" email with a link to access the Attendee Portal, which will also be posted on the NAEP 2021 main page. Once you have logged in, you will find the full schedule with links to access the virtual sessions, exhibit hall, and more attendee-exclusive access.

2. Day-of Emails

Each day of the event, you will receive a welcome email with direct links to access the virtual sessions for that day only. These links are exclusive to you and cannot be shared.

Session links will be active 5 minutes in advance of the start time each day. You will not be able to access session links further in advance nor after the session has taken place. 

Will I be able to move from session to session during the conference?

Yes, you will be able to move from session to session similar to as you would during the in-person conference.

Will I be able to view the recorded archive of virtual sessions?

Virtual sessions will be recorded and available for purchase after the event concludes. 

Can I receive CEs for the virtual events/webinars?

All NAEP events are registered for AICP credits. Please self-report the credits based on the sessions you attend. The 2021 Conference & Training Symposium will be eligible for 16.5 AICP credit hours. The Advanced NEPA Workshop will also be eligible for AICP credits (amount TBD). If you have questions about CEs, please email [email protected].

Event Policies

What if I need to cancel or transfer my registration?

All transfers/refund requests must be done via email and sent to the NAEP Office [email protected]. We will confirm we received your request. Be sure to review the cancellation policy below:

All cancellations must be submitted to NAEP in writing. Cancellations received by March 15, 2021, will be refunded the conference registration fee in total less a $25 processing fee. Cancellations received between March 15 and April 12, 2021, will be refunded 50% of the total paid for the conference registration fee. Cancellations received after April 12, 2021, will receive no refund. With prior notification by April 12, 2021, you may substitute a different name for your registration.

To cancel, please email the NAEP office at [email protected].

What happens if there's a technical failure during the event?

It is the responsibility of the attendee to confirm system requirements and test computers, speakers, microphones, and other required technologies prior to the start of the event. If technical failure occurs at the attendee's home or workplace and prevents the attendee from accessing the live event, the attendee will not be given a refund. In the instance of a technical failure due to the NAEP platform, the NAEP office will offer make-up sessions for the affected content. If a registrant cannot attend the make-up session, then a partial refund may be requested. If NAEP must cancel the event due to technical failure, full refunds will be provided to all registrants.

Does NAEP have a Code of Conduct for the NAEP 2021 Conference & Training Symposium?

Yes, please review NAEP's Code of Conduct.

Failing to adhere to NAEP’s Code of Conduct will result in you being asked to leave the session and the rest of the NAEP 2021 Conference & Training Symposium.

Future Events

When is the NAEP 2022 Conference & Training Symposium?

The NAEP 2022 Conference & Training Symposium will be held in Fort Lauderdale, Florida on May 16–20, 2022.

How else may I support NAEP during this challenging time?

You may donate to NAEP, a tax-exempt 501(c)3 organization.

The NAEP Conference & Training Symposium is the primary source of annual revenue for NAEP, and moving our events to a virtual format has led to difficult financial circumstances for our association. If you would like to support NAEP in advancing our mission, please consider donating. 

NAEP is a tax-exempt 501(c)3 organization, and donations are tax-deductible to the fullest extent allowed by law. No goods or services are provided by the organization in return for this contribution. 

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